intermittent IDP failure

Steven Carmody steven_carmody at brown.edu
Mon Jan 28 14:05:31 EST 2013


On 1/28/13 1:33 PM, Cantor, Scott wrote:
>
> Well, that usually is a back button issue. It's not something you can
> prevent, which is why I catch them and handle all back button issues
> generically. It is a problem in the logs, but it's not something you can
> handle from a user experience point of view other than by saying that's
> what happened.

Last week I watched someone as they encountered this problem; he did not 
use the Back button. He refreshed a screen, and was presented with the 
IDP error.



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