intermittent IDP failure

Cantor, Scott cantor.2 at
Fri Feb 1 17:19:19 EST 2013

On 2/1/13 5:13 PM, "Tom Poage" <tfpoage at> wrote:

>On 02/01/2013 07:22 AM, Steven Carmody wrote:
>> unfortunately, the logs contain the IP address coming from the load
>> balancer, not from the user. Finding the log file entries corresponding
>> to specific users may be impossible.
>> We're using F5 equipment for the load balancing -- does some other site
>> know how to get the user's desktop IP address presented to the IDPs ?
>DSR, perhaps?

I've never been clear on whether DSR is a requirememnt of doing TCP-layer
load balancing with the NetScaler we use, or if that's an artifact of a
network mistake here. But yes, we use it to get the behavior I think is

-- Scott

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