Invalid email

Paul Hethmon paul.hethmon at clareitysecurity.com
Tue Jul 10 11:14:19 EDT 2012


Prasanna,

You need to provide a concrete problem and logs. Based on the information
you've provided so far you have a possibility of 2 problems:

1. The user account does not exist in Google. So create it there or ask
Google why it's not working if it is there.
2. You are not releasing the proper value as the email address to Google.

For the latter, turn on debug in your IdP and look at what is happening.
The logs will show you exactly what attributes were able to be resolved
for the logged in user and exactly what attributes are being sent to
Google. Be sure to turn on the PROTOCOL_MESSAGE debugging by uncommenting
it in the logging.xml file.

This is all basic troubleshooting. Follow what is happening until you
reach the point where it's not working. Then determine why its not working
there. That's when to ask a question, with as much specificity as you can.

Asking the question "why does this not work?" without providing the detail
will result in silence on this list.

If you require a greater degree of support, the Shibboleth website wiki
lists several companies/people who provide paid support options.

Paul




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