Shibboleth & Oracle CRM On Demand

Kidd, Don W. kidddw at muohio.edu
Tue Dec 13 03:55:58 GMT 2011


There are a few things that I am unsure about...

The first challenge is that they don't really have a meta data file, so I am having to create one.  Have others had to piece things together to make a metadata file?  What challenges did you face in creating the metadata file?

I have a value to fill in called the ITS URL.  Here is what the documentation says they mean by ITS URL.

 *   The URL of the customer’s ITS (Intersite Transfer Service).

 *   This is optional but should be configured in the CRMOD company profile to support the Destination Site First scenario and non-browser clients.

 *   i.e. this is the URL that the user will be redirected to if they try to access CRMOD without an authenticated session.

I was wondering which value to put in here.  Anyone have ideas?  My last attempt was to use /profile/Shibboleth/SSO.  But I see an warning
"No providerId parameter given in Shibboleth SSO authentication request."

Suggestions on this would be helpful..

Thanks,
Don

--------
Don W. Kidd
Senior Systems Analyst
Information Technology Services
Office : 513.529.9655
EMail: dkidd at muohio.edu<mailto:dkidd at muohio.edu>

On Dec 6, 2011, at 10:14 PM, Cantor, Scott wrote:

On 12/6/11 9:27 PM, "Kidd, Don W." <kidddw at muohio.edu<mailto:kidddw at muohio.edu>> wrote:

I am working on integrating our Shib implementation with
Oracle's(formerly Siebel) CRM On Demand, I was wondering if anyone had
ever gotten that connection to work.  They say that they support SAML,
but not sure if the support people i have been talking with have ever
done this before.  So I was wondering if anyone in the Shibboleth
community has worked with them to get it setup..

There's lots of experience around in dealing with the usual problems or
vocabulary mismatches. Is there something specific that doesn't line up or
make sense?

-- Scott

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