New Shibboleth IdP Login page mockups

Tom Scavo trscavo at gmail.com
Thu Jan 3 16:39:45 EST 2013


On Wed, Jan 2, 2013 at 2:07 PM, Steven Carmody <Steven_Carmody at brown.edu> wrote:
>
> A bit of background on the thinking about the SP/WAYF-DS/Login page/SP
> flow thru the user browser:
>
> Several years ago JISC, in response to lots of reports about user
> confusion, commissioned a study of this flow, seeking recommendations on
> ways to improve the likelihood that users would successfully complete
> the flow. Cardiff won the RFP, and a report summarizing their work can
> be found here:
>
>         http://sites.google.com/site/publisherinterfacestudy/
>
> In addition, JISC commissioned a second study, done by a company named
> BunnyFoot. They measured users who were attempting to deal with this
> sequence of pages: they measured elapsed time between mouse clicks and
> they tracked the user's eyes moving around the various screens searching
> for "the next step". Unfortunately, while their report was very
> informative it was never released publicly. Perhaps Nicole can shed some
> light on this subject.
>
> The Shib team then published a set of recommendations for this flow, and
> for the content and layout of the various pages. That "report" was
> available here:
>
> https://spaces.internet2.edu/display/~lajoie@idp.protectnetwork.org/DSUI
>
> unfortunately, that page has now gone missing.
>
> In addition, NISO has published a set of Web SSO Guidelines for
> publishers; it also mentioned the login page. That report is available here:
>
>         http://www.niso.org/publications/rp/RP-11-2011_ESPReSSO.pdf
>
> If memory serves, that report closely models the recommendations from
> the Shib team.  ;-)

While these studies are important and should not be ignored, we have
since entered the era of the mobile device, which changes everything.
Moving forward, every user interface or user experience must cope with
the new set of ground rules that mobile brings to the table.

Tom


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