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<td class="text-paragraph-pattern-container mobile-resize-text " style="padding: 0px; border-collapse: collapse; padding: 0 0 10px 0"> <p style="margin: 10px 0 0 0; margin-top: 0">I would think that it's down to the assumption at that point in the code that the data going out on the wire is separate from the ticket's "user identity", and that they're not inherently tied together right now, so yeah, I think we just need to rationalize that. I don't know the internals of that code that well, and I knew it wouldn't help him at this stage so I didn't look into it that deeply.</p> </td>
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