<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd"> 
<html xmlns="http://www.w3.org/1999/xhtml"> 
    <head> 
        <meta http-equiv="Content-Type" content="text/html; charset=utf-8" /> 
        <meta name="viewport" content="width=device-width, initial-scale=1.0, maximum-scale=1.0" /> <base href="https://issues.shibboleth.net/jira" /> 
        <title>Message Title</title> 
    </head> 
    <body class="jira" style="color: #333; font-family: Arial, sans-serif; font-size: 14px; line-height: 1.429"> 
        <table id="background-table" cellpadding="0" cellspacing="0" width="100%" style="border-collapse: collapse; mso-table-lspace: 0pt; mso-table-rspace: 0pt; background-color: #f5f5f5; border-collapse: collapse; mso-table-lspace: 0pt; mso-table-rspace: 0pt"> 
            <!-- header here --> 
            <tr> 
                <td id="header-pattern-container" style="padding: 0px; border-collapse: collapse; padding: 10px 20px"> 
                    <table id="header-pattern" cellspacing="0" cellpadding="0" border="0" style="border-collapse: collapse; mso-table-lspace: 0pt; mso-table-rspace: 0pt"> 
                        <tr> 
                            <td id="header-avatar-image-container" valign="top" style="padding: 0px; border-collapse: collapse; vertical-align: top; width: 32px; padding-right: 8px"> <img id="header-avatar-image" class="image_fix" src="cid:jira-generated-image-avatar-lsteweod@idp.protectnetwork.org-8ec7fe61-426c-4536-8dd4-7e0f2f0d3ff4" height="32" width="32" border="0" style="border-radius: 3px; vertical-align: top" /> 
                            </td> 
                            <td id="header-text-container" valign="middle" style="padding: 0px; border-collapse: collapse; vertical-align: middle; font-family: Arial, sans-serif; font-size: 14px; line-height: 20px; mso-line-height-rule: exactly; mso-text-raise: 1px"> <a class="user-hover" rel="lsteweod@idp.protectnetwork.org" id="email_lsteweod@idp.protectnetwork.org" href="https://issues.shibboleth.net/jira/secure/ViewProfile.jspa?name=lsteweod%40idp.protectnetwork.org" style="color:#3b73af;; color: #3b73af; text-decoration: none">lsteweod@idp.protectnetwork.org</a> <strong>commented</strong> on <a href="https://issues.shibboleth.net/jira/browse/SSPCPP-670" style="color: #3b73af; text-decoration: none"><img src="cid:jira-generated-image-static-improvement-fbf4129a-5953-4da3-a3c2-a671887d9055" height="16" width="16" border="0" align="absmiddle" alt="Improvement" /> SSPCPP-670</a> 
                            </td> 
                        </tr> 
                    </table> 
                </td> 
            </tr> 
            <tr> 
                <td id="email-content-container" style="padding: 0px; border-collapse: collapse; padding: 0 20px"> 
                    <table id="email-content-table" cellspacing="0" cellpadding="0" border="0" width="100%" style="border-collapse: collapse; mso-table-lspace: 0pt; mso-table-rspace: 0pt; border-spacing: 0; border-collapse: separate"> 
                        <tr> 
                            <!-- there needs to be content in the cell for it to render in some clients --> 
                            <td class="email-content-rounded-top mobile-expand" style="padding: 0px; border-collapse: collapse; color: #fff; padding: 0 15px 0 16px; height: 15px; background-color: #fff; border-left: 1px solid #ccc; border-top: 1px solid #ccc; border-right: 1px solid #ccc; border-bottom: 0; border-top-right-radius: 5px; border-top-left-radius: 5px; height: 10px; line-height: 10px; padding: 0 15px 0 16px; mso-line-height-rule: exactly">
                                 
                            </td> 
                        </tr> 
                        <tr> 
                            <td class="email-content-main mobile-expand " style="padding: 0px; border-collapse: collapse; border-left: 1px solid #ccc; border-right: 1px solid #ccc; border-top: 0; border-bottom: 0; padding: 0 15px 0 16px; background-color: #fff"> 
                                <table class="page-title-pattern" cellspacing="0" cellpadding="0" border="0" width="100%" style="border-collapse: collapse; mso-table-lspace: 0pt; mso-table-rspace: 0pt"> 
                                    <tr> 
                                        <td style="vertical-align: top;; padding: 0px; border-collapse: collapse; padding-right: 5px; font-size: 20px; line-height: 30px; mso-line-height-rule: exactly" class="page-title-pattern-header-container"> <span class="page-title-pattern-header" style="font-family: Arial, sans-serif; padding: 0; font-size: 20px; line-height: 30px; mso-text-raise: 2px; mso-line-height-rule: exactly; vertical-align: middle"> <a href="https://issues.shibboleth.net/jira/browse/SSPCPP-670" style="color: #3b73af; text-decoration: none">Re: Session Cleanup for Database Session Storage can cause performance issues</a> </span> 
                                        </td> 
                                    </tr> 
                                </table> 
                            </td> 
                        </tr> 
                        <tr> 
                            <td id="text-paragraph-pattern-top" class="email-content-main mobile-expand  comment-top-pattern" style="padding: 0px; border-collapse: collapse; border-left: 1px solid #ccc; border-right: 1px solid #ccc; border-top: 0; border-bottom: 0; padding: 0 15px 0 16px; background-color: #fff; border-bottom: none; padding-bottom: 0"> 
                                <table class="text-paragraph-pattern" cellspacing="0" cellpadding="0" border="0" width="100%" style="border-collapse: collapse; mso-table-lspace: 0pt; mso-table-rspace: 0pt; font-family: Arial, sans-serif; font-size: 14px; line-height: 20px; mso-line-height-rule: exactly; mso-text-raise: 2px"> 
                                    <tr> 
                                        <td class="text-paragraph-pattern-container mobile-resize-text " style="padding: 0px; border-collapse: collapse; padding: 0 0 10px 0"> 
                                            <p style="margin: 10px 0 0 0">The ability to disable the cleanup for certain servers would help the issue. </p> 
                                            <p style="margin: 10px 0 0 0">We do have logs for the issue. Is there a specific log/message that you want to see?</p> 
                                            <p style="margin: 10px 0 0 0">Here is an explanation of what we saw. On the SQL Server we were able to see lots of blocking including one session that blocked 1659 other queries of all types. That is when the asp.net errors and isapi failures occurred. What we think happened is a delete query ran that locked the table. Then a user tried to login but had to wait because of the lock. They were impatient and tried again and again and so on and that happened for multiple users. This caused multiple database sessions to be created to update the same database row. When the delete lock was released it tried to process these updates but ended up being deadlocked because they wanted the same row. These deadlocks in turn caused more locking specifically of deletes which caused more insert/select/update/delete locking etc. And you have a cascade of locks that results in an outage. The update deadlocking looks to be related to <a href="https://issues.shibboleth.net/jira/browse/SSPCPP-636" title="NameID reverse cache prevents SP to sustain heavy load" class="issue-link" data-issue-key="SSPCPP-636" style="color: #3b73af; text-decoration: none">SSPCPP-636</a>. We are going to test out changing the setting mentioned in our performance lab to see if that prevents the issue.</p> 
                                        </td> 
                                    </tr> 
                                </table> 
                            </td> 
                        </tr> 
                        <tr> 
                            <td class="email-content-main mobile-expand " style="padding: 0px; border-collapse: collapse; border-left: 1px solid #ccc; border-right: 1px solid #ccc; border-top: 0; border-bottom: 0; padding: 0 15px 0 16px; background-color: #fff"> 
                                <table id="actions-pattern" cellspacing="0" cellpadding="0" border="0" width="100%" style="border-collapse: collapse; mso-table-lspace: 0pt; mso-table-rspace: 0pt; font-family: Arial, sans-serif; font-size: 14px; line-height: 20px; mso-line-height-rule: exactly; mso-text-raise: 1px"> 
                                    <tr> 
                                        <td id="actions-pattern-container" valign="middle" style="padding: 0px; border-collapse: collapse; padding: 10px 0 10px 24px; vertical-align: middle; padding-left: 0"> 
                                            <table align="left" style="border-collapse: collapse; mso-table-lspace: 0pt; mso-table-rspace: 0pt"> 
                                                <tr> 
                                                    <td class="actions-pattern-action-icon-container" style="padding: 0px; border-collapse: collapse; font-family: Arial, sans-serif; font-size: 14px; line-height: 20px; mso-line-height-rule: exactly; mso-text-raise: 0px; vertical-align: middle"> <a href="https://issues.shibboleth.net/jira/browse/SSPCPP-670#add-comment" target="_blank" title="Add Comment" style="color: #3b73af; text-decoration: none"> <img class="actions-pattern-action-icon-image" src="cid:jira-generated-image-static-comment-icon-32c18020-24ff-42d0-aa6c-d83bfac7d909" alt="Add Comment" title="Add Comment" height="16" width="16" border="0" style="vertical-align: middle" /> </a> 
                                                    </td> 
                                                    <td class="actions-pattern-action-text-container" style="padding: 0px; border-collapse: collapse; font-family: Arial, sans-serif; font-size: 14px; line-height: 20px; mso-line-height-rule: exactly; mso-text-raise: 4px; padding-left: 5px"> <a href="https://issues.shibboleth.net/jira/browse/SSPCPP-670#add-comment" target="_blank" title="Add Comment" style="color: #3b73af; text-decoration: none">Add Comment</a> 
                                                    </td> 
                                                </tr> 
                                            </table> 
                                        </td> 
                                    </tr> 
                                </table> 
                            </td> 
                        </tr> 
                        <!-- there needs to be content in the cell for it to render in some clients --> 
                        <tr> 
                            <td class="email-content-rounded-bottom mobile-expand" style="padding: 0px; border-collapse: collapse; color: #fff; padding: 0 15px 0 16px; height: 5px; line-height: 5px; background-color: #fff; border-top: 0; border-left: 1px solid #ccc; border-bottom: 1px solid #ccc; border-right: 1px solid #ccc; border-bottom-right-radius: 5px; border-bottom-left-radius: 5px; mso-line-height-rule: exactly">
                                 
                            </td> 
                        </tr> 
                    </table> 
                </td> 
            </tr> 
            <tr> 
                <td id="footer-pattern" style="padding: 0px; border-collapse: collapse; padding: 12px 20px"> 
                    <table id="footer-pattern-container" cellspacing="0" cellpadding="0" border="0" style="border-collapse: collapse; mso-table-lspace: 0pt; mso-table-rspace: 0pt"> 
                        <tr> 
                            <td id="footer-pattern-text" class="mobile-resize-text" width="100%" style="padding: 0px; border-collapse: collapse; color: #999; font-size: 12px; line-height: 18px; font-family: Arial, sans-serif; mso-line-height-rule: exactly; mso-text-raise: 2px">
                                 This message was sent by Atlassian JIRA <span id="footer-build-information">(v6.4.1#64016-<span title="5d7581434f35c063b7031942e62ed4d72a97fa9c" data-commit-id="5d7581434f35c063b7031942e62ed4d72a97fa9c}">sha1:5d75814</span>)</span> 
                            </td> 
                            <td id="footer-pattern-logo-desktop-container" valign="top" style="padding: 0px; border-collapse: collapse; padding-left: 20px; vertical-align: top"> 
                                <table style="border-collapse: collapse; mso-table-lspace: 0pt; mso-table-rspace: 0pt"> 
                                    <tr> 
                                        <td id="footer-pattern-logo-desktop-padding" style="padding: 0px; border-collapse: collapse; padding-top: 3px"> <img id="footer-pattern-logo-desktop" src="cid:jira-generated-image-static-footer-desktop-logo-96a83753-d5d1-40b5-889a-6a28dc4d9557" alt="Atlassian logo" title="Atlassian logo" width="169" height="36" class="image_fix" /> 
                                        </td> 
                                    </tr> 
                                </table> 
                            </td> 
                        </tr> 
                    </table> 
                </td> 
            </tr> 
        </table>   
    </body>
</html>