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                                        <td class="page-title-pattern-first-line " style="padding: 0px; border-collapse: collapse; font-family: Arial, sans-serif; font-size: 14px; padding-top: 10px"> <a href="https://issues.shibboleth.net/jira/browse/SSPCPP" style="color: #3b73af; text-decoration: none">Shibboleth SP - C++</a> / <a href="https://issues.shibboleth.net/jira/browse/SSPCPP-655" style="color: #3b73af; text-decoration: none"><img src="cid:jira-generated-image-static-bug-6cd86a7c-68fd-4b9c-850d-c6c917a32433" height="16" width="16" border="0" align="absmiddle" alt="Bug" style="vertical-align: text-bottom" /></a> <a href="https://issues.shibboleth.net/jira/browse/SSPCPP-655" style="color: #3b73af; text-decoration: none">SSPCPP-655</a> 
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                                            Issue Type:
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                                            Affects Versions:
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                                             2.5.4 
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                                            Assignee:
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                                            Components:
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                                             Session Cache 
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                                            Created:
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                                             13/May/15 8:55 AM 
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                                            Environment:
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                                            <ul> 
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                                                    CentOS release 5.10 (Final)
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                                                    shibboleth 2.5.4
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                                                    Postgresql 9.3
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                                            Labels:
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                                             Session storageservice 
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                                            Priority:
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                                            Reporter:
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                                            <p style="margin-top:0;margin-bottom:10px;; margin: 10px 0 0 0">During load times, we saw following errors in the <font color="red">Postgres log</font>:</p> 
                                            <p style="margin-top:0;margin-bottom:10px;; margin: 10px 0 0 0">user@db_name:<span class="error">[7199]</span>:ERROR: duplicate key value violates unique constraint "texts_pkey"<br /> user@db_name:<span class="error">[7199]</span>:DETAIL: Key (context, id)=(NameID, PuEzHqmJitEYwPXpMk6CquwpbHk=) already exists.<br /> user@db_name:<span class="error">[7199]</span>:STATEMENT: INSERT INTO texts VALUES ($1,$2,'2015-04-26 18:20:34'::timestamp,1,$3)</p> 
                                            <p style="margin-top:0;margin-bottom:10px;; margin: 10px 0 0 0">user@db_name:<span class="error">[11372]</span>:ERROR: could not serialize access due to read/write dependencies among transactions<br /> user@db_name:<span class="error">[11372]</span>:DETAIL: Reason code: Canceled on identification as a pivot, during write.<br /> user@db_name:<span class="error">[11372]</span>:HINT: The transaction might succeed if retried.<br /> user@db_name:<span class="error">[11372]</span>:STATEMENT: DELETE FROM strings WHERE context='RelayState' AND id='32294003f718105beb17e7c3a287101f7fa322dbce7337df7ea5cee2f7579ce0'</p> 
                                            <p style="margin-top:0;margin-bottom:10px;; margin: 10px 0 0 0">user@db_name:<span class="error">[6735]</span>:ERROR: could not serialize access due to concurrent update<br /> user@db_name:<span class="error">[6735]</span>:STATEMENT: UPDATE texts SET value=$1, version=version+1,expires = '2015-04-26 19:02:18'::timestamp WHERE context='NameID' AND id='85NiSL74BKOSWlIfLu3XB0+bkE4='</p> 
                                            <p style="margin-top:0;margin-bottom:10px;; margin: 10px 0 0 0">user@db_name:<span class="error">[12360]</span>:STATEMENT: UPDATE texts SET expires = '2015-04-26 12:07:47'::timestamp WHERE context='_06b5c9eaf073e395f7f2e83e4d8fe61e' AND expires > '2015-04-26 11:07:48'::timestamp</p> 
                                            <p style="margin-top:0;margin-bottom:10px;; margin: 10px 0 0 0">user@db_name:<span class="error">[12916]</span>:ERROR: could not serialize access due to concurrent update<br /> user@db_name:<span class="error">[12916]</span>:STATEMENT: UPDATE texts SET expires = '2015-04-26 12:08:27'::timestamp WHERE context='_c9c184e093283133c9bf372c53170b77' AND expires > '2015-04-26 11:08:28'::timestamp</p> 
                                            <p style="margin-top:0;margin-bottom:10px;; margin: 10px 0 0 0">user@db_name:<span class="error">[20995]</span>:ERROR: could not serialize access due to concurrent update<br /> user@db_name:<span class="error">[20995]</span>:STATEMENT: DELETE FROM texts WHERE context='_a11ec5e81417afa8e911a1bd5a17b27a'</p> 
                                            <p style="margin-top:0;margin-bottom:10px;; margin: 10px 0 0 0">user@db_name:<span class="error">[23277]</span>:ERROR: could not serialize access due to read/write dependencies among transactions<br /> user@db_name:<span class="error">[23277]</span>:DETAIL: Reason code: Canceled on identification as a pivot, during write.<br /> user@db_name:<span class="error">[23277]</span>:HINT: The transaction might succeed if retried.<br /> user@db_name:<span class="error">[23277]</span>:STATEMENT: UPDATE texts SET expires = '2015-04-26 12:17:10'::timestamp WHERE context='_f4b9f0affcca3a7e2ff8b709ee6dfcc8' AND expires > '2015-04-26 11:17:10'::timestamp</p> 
                                            <p style="margin-top:0;margin-bottom:10px;; margin: 10px 0 0 0">user@db_name:<span class="error">[29569]</span>:ERROR: could not serialize access due to read/write dependencies among transactions<br /> user@db_name:<span class="error">[29569]</span>:DETAIL: Reason code: Canceled on identification as a pivot, during write.<br /> user@db_name:<span class="error">[29569]</span>:HINT: The transaction might succeed if retried.<br /> user@db_name:<span class="error">[29569]</span>:STATEMENT: UPDATE texts SET value=$1, version=version+1,expires = '2015-04-26 19:22:53'::timestamp WHERE context='NameID' AND id='IJmw9+0nONsnoHTPa79VIUcfyjM='</p> 
                                            <p style="margin-top:0;margin-bottom:10px;; margin: 10px 0 0 0">user@db_name:<span class="error">[30644]</span>:ERROR: could not serialize access due to read/write dependencies among transactions<br /> user@db_name:<span class="error">[30644]</span>:DETAIL: Reason code: Canceled on commit attempt with conflict in from prepared pivot.<br /> user@db_name:<span class="error">[30644]</span>:HINT: The transaction might succeed if retried.</p> 
                                            <p style="margin-top:0;margin-bottom:10px;; margin: 10px 0 0 0">In the <font color="red">shibd.log</font>, we see:</p> 
                                            <p style="margin-top:0;margin-bottom:10px;; margin: 10px 0 0 0">XMLTooling.StorageService <span class="error">[15]</span>: update of record failed (t=texts, c=NameID, k=_7ab8b886b50ef48a350e8e206578e316)<br /> XMLTooling.StorageService <span class="error">[15]</span>: ODBC Error: 40001:1:7:ERROR: could not serialize access due to concurrent update; Error while executing the query ERROR Shibboleth.SessionCache <span class="error">[15]</span>: error storing back mapping of NameID for logout: ODBC StorageService failed to update record.<br /> .<br /> .<br /> .<br /> ERROR XMLTooling.StorageService <span class="error">[13]</span>: update of record failed (t=texts, c=NameID, k=_7ab8b886b50ef48a350e8e206578e316)<br /> ERROR XMLTooling.StorageService <span class="error">[13]</span>: ODBC Error: 40001:1:7:ERROR: could not serialize access due to concurrent update; Error while executing the query ERROR Shibboleth.SessionCache <span class="error">[13]</span>: error storing back mapping of NameID for logout: ODBC StorageService failed to update record.</p> 
                                            <p style="margin-top:0;margin-bottom:10px;; margin: 10px 0 0 0">Our <font color="red">shibboleth2.xml storage service</font> is configured as follows:<br /> <StorageService type="ODBC" id="db" cleanupInterval="900"><br /> <ConnectionString><br /> DRIVER=PostgreSQL;SERVER=host;PORT=port;Uid=username;PASSWORD=pwd;DATABASE=db_name<br /> </ConnectionString><br /> </StorageService><br /> <SessionCache type="StorageService" StorageService="db" cacheAssertions="false"<br /> cacheTimeout="3600" inprocTimeout="900" cleanupInterval="900"/><br /> <ReplayCache StorageService="db"/><br /> <ArtifactMap StorageService="db" artifactTTL="180"/></p> 
                                            <p style="margin-top:0;margin-bottom:10px;; margin: 10px 0 0 0">Please suggest a way how we can fix the ODBC errors. Our database's default transaction isolation level is 'read committed'</p> 
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                                        <td id="actions-pattern-container" valign="middle" style="padding: 0px; border-collapse: collapse; padding: 10px 0 10px 24px; vertical-align: middle; padding-left: 0"> 
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                                                    <td class="actions-pattern-action-text-container" style="padding: 0px; border-collapse: collapse; font-family: Arial, sans-serif; font-size: 14px; line-height: 20px; mso-line-height-rule: exactly; mso-text-raise: 4px; padding-left: 5px"> <a href="https://issues.shibboleth.net/jira/browse/SSPCPP-655#add-comment" target="_blank" title="Add Comment" style="color: #3b73af; text-decoration: none">Add Comment</a> 
                                                    </td> 
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                        <!-- there needs to be content in the cell for it to render in some clients --> 
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                            <td class="email-content-rounded-bottom mobile-expand" style="padding: 0px; border-collapse: collapse; color: #fff; padding: 0 15px 0 16px; height: 5px; line-height: 5px; background-color: #fff; border-top: 0; border-left: 1px solid #ccc; border-bottom: 1px solid #ccc; border-right: 1px solid #ccc; border-bottom-right-radius: 5px; border-bottom-left-radius: 5px; mso-line-height-rule: exactly">
                                 
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                <td id="footer-pattern" style="padding: 0px; border-collapse: collapse; padding: 12px 20px"> 
                    <table id="footer-pattern-container" cellspacing="0" cellpadding="0" border="0" style="border-collapse: collapse; mso-table-lspace: 0pt; mso-table-rspace: 0pt"> 
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                            <td id="footer-pattern-text" class="mobile-resize-text" width="100%" style="padding: 0px; border-collapse: collapse; color: #999; font-size: 12px; line-height: 18px; font-family: Arial, sans-serif; mso-line-height-rule: exactly; mso-text-raise: 2px">
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                            <td id="footer-pattern-logo-desktop-container" valign="top" style="padding: 0px; border-collapse: collapse; padding-left: 20px; vertical-align: top"> 
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                                        <td id="footer-pattern-logo-desktop-padding" style="padding: 0px; border-collapse: collapse; padding-top: 3px"> <img id="footer-pattern-logo-desktop" src="cid:jira-generated-image-static-footer-desktop-logo-792550c2-15d2-4721-9347-da8ec2910585" alt="Atlassian logo" title="Atlassian logo" width="169" height="36" class="image_fix" /> 
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