<style>
/* Changing the layout to use less space for mobiles */
@media screen and (max-device-width: 480px), screen and (-webkit-min-device-pixel-ratio: 2) {
#email-body { min-width: 30em !important; }
#email-page { padding: 8px !important; }
#email-banner { padding: 8px 8px 0 8px !important; }
#email-avatar { margin: 1px 8px 8px 0 !important; padding: 0 !important; }
#email-fields { padding: 0 8px 8px 8px !important; }
#email-gutter { width: 0 !important; }
}
</style>
<div id="email-body">
<table id="email-wrap" align="center" border="0" cellpadding="0" cellspacing="0" style="background-color:#f0f0f0;color:#000000;width:100%;">
<tr valign="top">
<td id="email-page" style="padding:16px !important;">
<table align="center" border="0" cellpadding="0" cellspacing="0" style="background-color:#ffffff;border:1px solid #bbbbbb;color:#000000;width:100%;">
<tr valign="top">
<td bgcolor="#ffffff" style="background-color:#ffffff;color:#000000;font-family:Arial,FreeSans,Helvetica,sans-serif;font-size:12px;line-height:1;"><img src="https://shibboleth.net/images/shib_240x83.png" alt="" style="vertical-align:top;" /></td>
</tr><tr valign="top">
<td id="email-banner" style="padding:32px 32px 0 32px;">
<table align="left" border="0" cellpadding="0" cellspacing="0" width="100%" style="width:100%;">
<tr valign="top">
<td style="color:#505050;font-family:Arial,FreeSans,Helvetica,sans-serif;padding:0;">
<img id="email-avatar" src="https://issues.shibboleth.net/jira/secure/useravatar?avatarId=10202" alt="" height="48" width="48" border="0" align="left" style="padding:0;margin: 0 16px 16px 0;" />
<div id="email-action" style="padding: 0 0 8px 0;font-size:12px;line-height:18px;">
<a class="user-hover" rel="ken@wustl.edu" id="email_ken@wustl.edu" href="https://issues.shibboleth.net/jira/secure/ViewProfile.jspa?name=ken%40wustl.edu" style="color:#326ca6;">Koch</a>
commented on <img src="https://issues.shibboleth.net/jira/images/icons/issuetypes/bug.png" height="16" width="16" border="0" align="absmiddle" alt="Bug"> <a style='color:#326ca6;text-decoration:none;' href='https://issues.shibboleth.net/jira/browse/IDP-663'>IDP-663</a>
</div>
<div id="email-summary" style="font-size:16px;line-height:20px;padding:2px 0 16px 0;">
<a style='color:#326ca6;text-decoration:none;' href='https://issues.shibboleth.net/jira/browse/IDP-663'><strong>Reloading service getting wedged</strong></a>
</div>
</td>
</tr>
</table>
</td>
</tr>
<tr valign="top">
<td id="email-fields" style="padding:0 32px 32px 32px;">
<table border="0" cellpadding="0" cellspacing="0" style="padding:0;text-align:left;width:100%;" width="100%">
<tr valign="top">
<td id="email-gutter" style="width:64px;white-space:nowrap;"></td>
<td>
<table border="0" cellpadding="0" cellspacing="0" width="100%">
<tr valign="top">
<td colspan="2" style="color:#000000;font-family:Arial,FreeSans,Helvetica,sans-serif;font-size:12px;padding:0 0 16px 0;width:100%;">
<div class="comment-block" style="background-color:#edf5ff;border:1px solid #dddddd;color:#000000;padding:12px;"><p>No additional data in the logs. More background, it's a Windows box communicating to an HTTPS on a loadbalancer that does SSL termination with a wildcard certificate. I believe my SSL LDAP connection is also experiencing unexpected socket errors with the LDAPative plugin. On that one, the error is operationExceptionResultCodes=<span class="error">[PROTOCOL_ERROR, SERVER_DOWN]</span>.</p>
<p>I've run my own monitoring on the https activity, I've seen no outages on the VIP in question and I never had this problem using IDP 2.3 on the same VIP HTTPS call for metadata. </p>
<p>My logback:<br/>
<!-- Custom for troubleshooting --><br/>
<logger name="net.shibboleth.utilities.java.support.service" level="DEBUG" /><br/>
<logger name="net.shibboleth.ext.spring.service" level="DEBUG" /><br/>
<logger name="org.ldaptive" level="DEBUG" /><br/>
<logger name="org.apache.http.impl.execchain.RetryExec" level="DEBUG" /><br/>
<!-- /Custom --></p>
<p>2015-04-08 13:48:29,047 - INFO <span class="error">[org.apache.http.impl.execchain.RetryExec:94]</span> - I/O exception (java.net.SocketException) caught when processing request to </p>
{s}-><a href="https://adfs-logintest.university.edu:443:" class="external-link">https://adfs-logintest.university.edu:443:</a> Connection reset by peer: socket write error<br/>
2015-04-08 13:48:29,047 - DEBUG <span class="error">[org.apache.http.impl.execchain.RetryExec:101]</span> - Connection reset by peer: socket write error<br/>
java.net.SocketException: Connection reset by peer: socket write error<br/>
at java.net.SocketOutputStream.socketWrite0(Native Method)<br/>
2015-04-08 13:48:29,047 - INFO <span class="error">[org.apache.http.impl.execchain.RetryExec:110]</span> - Retrying request to {s}
<p>-><a href="https://adfs-logintest.university.edu:443" class="external-link">https://adfs-logintest.university.edu:443</a><br/>
2015-04-08 13:48:29,735 - INFO <span class="error">[org.opensaml.saml.metadata.resolver.impl.AbstractReloadingMetadataResolver:465]</span> - New metadata successfully loaded for 'https://adfs-logintest.university.edu/ADFS-MD.xml'</p>
</div>
<div style="color:#505050;padding:4px 0 0 0;"> </div>
</td>
</tr>
</table>
</td>
</tr>
</table>
</td>
</tr>
</table>
</td><!-- End #email-page -->
</tr>
<tr valign="top">
<td style="color:#505050;font-family:Arial,FreeSans,Helvetica,sans-serif;font-size:10px;line-height:14px;padding: 0 16px 16px 16px;text-align:center;">
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</td>
</tr>
</table><!-- End #email-wrap -->
</div><!-- End #email-body -->